I’m constantly on the lookout for tools to help my clients manage their brand in the increasingly decentralized world of information. It’s very hard to know what people are saying in blogs, forums, and services like Twitter but Get Satisfaction is working to change that.

Get Satisfaction now records all of the messages on Twitter that mention brands of supported companies. Did you just complain about your experience on eBay? Go here to see your message seeded as the start of a possible discussion thread.

http://www.techcrunch.com/2008/05/21/get-satisfactions-ear-on-the-twittersphere/