Category Archives: Web Trends

DFW WordPress Technical Meetup

On October 7th, Michael Johnstone is hosting a meetup for WordPress developers and the WordPress community at eLocomotive’s office in Richardson. We’ll have several case studies and a technical Q & A session How to use a plugin and a custom … Continue reading

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4 Ways Twitter Makes Customer Service Better

Twitter definitely changes the customer service equation but while most people are talking about the end results, I think it’s the format that makes a difference. It’s not that my cable box gets fixed, it’s that my vendors can hear … Continue reading

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See DFW Developers Interviewed Live on WordPress Weekly

On July 10th, I’m hosting an event for WordPress developers and the WordPress community at eLocomotive’s office in Richardson. WordPress Weekly is a live-recorded podcast about WordPress, hosted by Jeff Chandler and David Peralty most every Friday night. It is … Continue reading

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Is Twitter Customer Service Sustainable?

There’s a lot of buzz about large companies responding to customers on Twitter. Comcast is a success story that everyone can point to. You can get your Comcast problem addressed faster by tweeting than by calling (hours instead of days … Continue reading

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WordCamp Dallas 2009 Thanks

I had a great time, learned, and met some great people at WordCamp Dallas this weekend. I’ve always been impressed with WordPress as one of the most polished free and open source projects out there. I’ll post my compilation/and thoughts … Continue reading

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