Archive | Web Trends

Helping Your Visitors Visualize

I just came across this cell size scale created by the University of Utah. It’s an awesome way to represent the sizes of different cells. The interface is very simple, the presentation is clear and easy to understand. I’ll remember this the next time we’re trying to represent something that’s not easy to comprehend.

DFW WordPress Technical Meetup

On October 7th, Michael Johnstone is hosting a meetup for WordPress developers and the WordPress community at eLocomotive’s office in Richardson. We’ll have several case studies and a technical Q & A session How to use a plugin and a custom template file to provide clients or other non-technical users a way to edit featured snippets.  Read more »

4 Ways Twitter Makes Customer Service Better

Twitter definitely changes the customer service equation but while most people are talking about the end results, I think it’s the format that makes a difference. It’s not that my cable box gets fixed, it’s that my vendors can hear me. People have been voicing their opinions on blogs for years now but Twitter already  Read more »

See DFW Developers Interviewed Live on WordPress Weekly

On July 10th, I’m hosting an event for WordPress developers and the WordPress community at eLocomotive’s office in Richardson. WordPress Weekly is a live-recorded podcast about WordPress, hosted by Jeff Chandler and David Peralty most every Friday night. It is your weekly source of news and discussions related to WordPress, as well as any projects  Read more »

Is Twitter Customer Service Sustainable?

There’s a lot of buzz about large companies responding to customers on Twitter. Comcast is a success story that everyone can point to. You can get your Comcast problem addressed faster by tweeting than by calling (hours instead of days later). I’m happy that people are getting better service but how long will that last?  Read more »