Tag Archives: Customer Service

4 Ways Twitter Makes Customer Service Better

Posted by on July 15, 2009 in Web Trends 0 comments

Twitter definitely changes the customer service equation but while most people are talking about the end results, I think it’s the format that makes a difference. It’s not that my cable box gets fixed, it’s that my vendors can hear me. People have been voicing their opinions on blogs for years now but Twitter already  Read more »